Review Of JackpotCity Casino Online

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Welcome Bonus $1600 and 80 Free Spins

A name familiar and trusted by many, JackpotCity is an experienced online casino in Canada. Launched in 1998, this establishment celebrates more than 21 years in the industry and continues to push boundaries year after year. There are a variety of factors that have contributed to this online hub’s success. These include a range of industry-renowned casino games, trusted banking options and safe security practices, to name but a few.

Minimal deposit$1
Support email
Support phone
VIP program
OwnerBayton Limited
Foundating year1998
Game Providers GameArt, Habanero, Microgaming, NetEnt, Play’N Go, RTG, SoftSwiss, Thunderkick
Minimal deposit$1
Minimal withdrawal$1
Withdrawal limits$1
Casino LicensesMalta Gaming Authority, Swedish Gambling Authority, Kahnawake Gaming Commission
Country restrictedAustralia, Belgium, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Hungary, Iran, Israel, Italy, Democratic People's Republic of Korea, Myanmar, Portugal, Romania, Singapore, Singapore, Slovenia, Slovenia, South Africa, Spain, Taiwan, Province of China, Taiwan, Province of China, Turkey, United Kingdom, United States, United States, United States Minor Outlying Islands
Casino languagesCzech, English, Finnish, French, German, Greek, Italian, Japanese, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

JackpotCity Casino Payment Methods

Apple Pay
Google Pay

Upon landing on the site’s homepage, you’ll be greeted with gorgeous shades of purple and pink, with bright lights that add to the perfect virtual atmosphere. As for site navigation, this is a complete breeze, thanks to an uncluttered design and neat tab layout.

The JackpotCity website is accessible on both PC and smartphones, allowing players the convenience of accessing their favourite casino games when they’re on the go, too.

Don’t have a JackpotCity account? Registering a new one is seamless. Simply click or tap on the sign up button and follow the on-screen prompts. During the account registration process, players will be required to provide the best payout online casino with basic information such as their name, email address, and they will also have to choose a password. Always keep this password in a safe place, and should you sign up from a device that is being shared with others, do not save your password when the option to save login details arises.

In this JackpotCity Casino review, we explore what players can expect when interacting with this prestigious gaming destination.

Casino Games

rouletteAny experienced online casino gamer will tell you that in a world of so many different casinos, what truly sets one establishment apart from the next is the casino game offering. Thanks to its two decades of experience in delivering world-class gaming, JackpotCity understands this and therefore has made it a priority to provide players with only the best as far as casino games go.

The selection of titles is designed by some of the biggest game creators in the industry, with releases from the likes of Microgaming, NetEnt, Just For The Win, and so much more. To add to this, JackpotCity adds new releases to its existing offering on a monthly basis. By doing this, the casino keeps its gaming content fresh, exciting and relevant. But what exactly can you expect in terms of casino games? We explore this, below:

Slots: Three reels, five reels, twenty paylines, or cluster pays – no matter your gaming preference, JackpotCity delivers. Online slot enthusiasts will find themselves swimming in a sea of slot choices, with themes that range from adventure, action, mythology and more. To add to this, the list of games also comes complete with flexible bet sizes that are perfect for both new and seasoned players – allowing them to adjust their stakes in accordance with their individual playing budgets – after all, responsible gaming is important, too.

Table Games: JackpotCity players also have access to a range of table game titles that is made up of blackjack, roulette and video poker. Those that are not familiar with table games or the online equivalent thereof needn’t be concerned, because many of these games also have settings and information pages that allow players to familiarise themselves with the rules of each game prior to commencing real play.

JackpotCity Live Casino

The Live Casino experience takes online gaming to the next level. Here, HD technology is used to stream tables live to any compatible device. At JackpotCity, the Live Casino offering is powered by Evolution – one of the most experienced software creators as far as live dealer gaming goes. Live roulette and live blackjack are just some of the options on offer. These tables are headed by real-life dealers, truly mimicking the real land-based casino experience. What’s more, players can also choose to play alongside others from all around the world, with a chat function present in many titles, adding a unique social component to the playing experience.


The casino games at JackpotCity are powered by some of the leading names in game creation. Slots and table games are created by Microgaming, as well as other respected software providers like Just For The Win, Snowborn Games, Gameburger Studios, All41Studios and Alchemy Gaming, to name just a few. The live dealer games, on the other hand, are powered by Evolution, a creator that is known for its exceptional ability to create quality live casino titles.


Remember the days when enjoying casino games meant travelling to your local land-based establishment? It’s safe to say that those days are long gone, and with the invention of mobile gaming, the online casino experience has truly changed. Today you can access your JackpotCity account from practically anywhere. The JackpotCity mobile casino allows you to carry quality entertainment titles with you in your pocket, with the option to play via your browser or on the easy-to-navigate app. JackpotCity is compatible with most smartphones, including Windows, iOS and Android devices.

Casino App

When accessing the JackpotCity site on mobile, players can look forward to a seamless gaming experience thanks to contemporary technology that brings the mobile gaming experience to life on the JackpotCity app. This is truly something to be admired when considering the casino’s infant days, when it was only available to play on the desktop devices at the time. JackpotCity’s evolution has resulted in a casino app that is extremely user-friendly and caters to the unique needs of mobile players in Canada. What’s more, while the selection of games on the app is fewer than that on desktop, most of the most popular titles are present, for the ultimate mobile gaming experience.

Welcome Bonus and Promotions

bankingRegistering a new casino account at JackpotCity gives you access to the online hub’s impeccable welcome incentive, consisting of a match bonus of up to C$1600. This offer is split across the first four deposits at the site as a 100% match bonus of up to C$400 on deposit one, two, three and four. Players only have seven days within which to claim this bonus after registering a casino account, and a wagering requirement of 70x applies to the bonus amount.  What’s more, a minimum deposit of C$10 needs to be made to qualify for the bonus.

Apart from the welcome offer, players can also look forward to a variety of themed promotions. These include the Daily Deal – a match incentive that is tailor-made to each individual player’s account activity and preference. There is also the raved-about Bonus Wheel. Accessible when logging into your casino account, when the Bonus Wheel is active, players can give it a spin for a chance at a match bonus, casino credits, and more.

Payout Speed

When making a deposit to your JackpotCity account, the funds will reflect almost instantly. Withdrawals, on the other hand, have to go through additional safety protocols to ensure that they are being paid to the correct account and person. This means that withdrawals could be paid to your chosen method in 1 to 7 business days, depending on the method chosen.

Licensing and Security

JackpotCity’s longevity is due to the fact that this hub does everything by the book. With a licence from one of the most prestigious bodies in the industry, JackpotCity abides by strict standards when it comes to the safety of its players. It therefore only extends a range of casino games that have passed fairness and safety tests, trusted banking options, and also makes use of technology that ensures that players’ personal and financial details are safe at all times.

Banking and Withdrawals

When making a deposit or requesting a withdrawal at JackpotCity, players can look forward to a seamless process. This is thanks to the trusted selection of region-specific payment options available, user-friendly site settings, and efficient banking processes. The casino has a minimum deposit of C$10, while you’ll need a minimum of C$20 to request a withdrawal. The time it takes for a withdrawal to reflect will depend on the payment method chosen. Web wallets usually pay out between 24 and 48 hours, while credit and debit card payments could take up to 7 business days. The list of payment options available in Canada include Apple Pay, Interac® Online, paysafecard, and more.

Customer Service

Available via the nifty live chat tool 24 hours a day, this customer service experts at JackpotCity are available at any time to answer your questions, whether they be related to the casino’s games, promotions, or even a forgotten account password. As an alternative, there is also an FAQ page that players can make use of, where they’ll be able to find answers to some of the most frequently asked player questions.

JackpotCity Advantages and Disadvantages


More than 20 years of experience
Diverse selection of casino games
New games added regularly
Available to play on more than one platform
24-hour customer support via live chat


No telephonic support
The welcome bonus is only valid for 7 days
The welcome bonus can only be claimed once
Smaller selection of games on mobile


JackpotCity Casino Canada has many factors adding to its continuous success.  With its need to always push the boundaries of online gaming, this establishment shows no signs of slowing down anytime soon. Thanks to its diverse entertainment catalogue that caters to all types of player preferences, new and existing members are always in for a gaming treat. Plus, with safety and security at the top of its priority list, you can rest assured that your virtual experience will be both safe and fun. JackpotCity definitely earns the recommendation from the many players that call it their entertainment home – and if this review is anything to go by, it’s clear that it’s earned our respect, too!

About author

Author: Emmet
Games Developer, Casino Games Lover and Chief Editor at Bestpayoutcasino.org - Know everything about Return to Player (RTP) percentage.

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